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Welcome to Exclusive Seed Co.

Shipping & Payment Information

Do you ship to my location?

We are happy to ship our items world wide, though before making a purchase from us we strongly advise you to check your national and local laws and to read our terms and conditions.
How long will the delivery take?

Depending on your local postal service, you can expect orders to be delivered in the CAN the next working day (where possible) and orders to the rest of the world in 7-28 days from the date of shipping.
Before contacting our support team on an undelivered order, we advise you to wait the mentioned time of 28 days (international orders) or 5 days (CAN orders) from shipment.

Please note: failure to receive an order due to the local postal systems or customs interception is a purchaser liability. Exclusive Seed Co. will NOT replace undelivered orders.


How do I place an order?

Browse the site, add desired items to your basket and when ready, proceed to check out. Then either register with us or sign into your existing account and follow the check out instructions.
If you don't want or can't register with us you can check out as guest but please make you’re your order form includes:

* Your Name
* Item Name and Quantity
* Amount due (each item)
* Shipping charge
* Name and address to send order to
* E-mail address
* The payment (Cash, bitcoin or other crypto-currencies).


Failure to provide a clearly written order form can result in problems so we recommend that you double check your order before shipping to ensure it's clear and concise.


How can I pay for my order?

Payments can be made by cash, bitcoin or other crypto-currencies.

 

Sending in your order and payment

First of all, please add your order number (if provided) and payment to your envelope/package, preferably including your order form.

All orders should be sent to:

Exclusive Inc.
3-2375 Brimley Road
Suite 832
Scarborough, Ontario
M1S 3L6
Canada


You may send your order with payment by USPS Express Mail International or by an overnight courier service such as FedEx, UPS, DHL, TNT, Parcel Force, etc. Please do not put a value on the package or envelope, even when asked. Whichever mail service you choose please get a tracking number.


The preferred method is overnight courier, as these afford you the ability to track the progress of your payment online and to see when it has been delivered to us. Compared to sending it through regular post it is much safer, less likely to get lost in the postal system and even if lost, it will be much easier for us to track down. To top it off , you will receive an extra freebie from us to offset the cost!


If using cash as your payment method we strongly recommend using some form of recorded mail to ensure your payment arrives in a safe and timely manner.


Payment instructions

Cash

Cash is accepted in any major currency, including the following: Pound Sterling, Euro's, US Dollars, Japanese Yen, Canadian Dollars and Australian Dollars.


We strongly advise you to only send cash in banknotes, WE DO NOT accept coins. Envelopes with coins often get caught up in the machinery of postal services and makes it more obvious that cash is present, making it more prone to theft whilst in the postal system.


If your order totals to an amount included with smaller denominations than you can pay with in banknotes,we ask you to round the amount payable off to the nearest unit in banknotes (e.g.: your order amount is for 41.40; 42.00 in banknotes will be accepted as full payment for the order. For a payment in USD, that means if your order amount is for $76.77, we'd like you to send in $77 in notes).


Currency conversion

If applicable, please refer to www.xe.com to convert the owed amount into the currency you will be paying in.

 

My seeds will not germinate?

Exclusive Seed Co. does not replace seeds due to claims of poor germination; seeds are a live product and we cannot guarantee grower success. The same seeds in the hands of one grower may well perform differently in the hands of an other grower. We do not accept responsibility for the germination ratios or growth of a live product though seeds are tested randomly to ensure a minimum level of viability.

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